Please note:

  • This form can be used to report a problem regarding Home to School Education Transport performance and student behaviour
  • If your enquiry is urgent, e.g. children have not been collected from a bus stop or is of a child protection nature, please contact our Customer Service Centre
  • This form can be used to submit a query regarding the SCC Endeavour Card
  • This form can be also used to report problems with public transport buses on routes which are sponsored by Suffolk County Council – if you report a problem with a bus on a non-sponsored route we may redirect it to the bus operator
  • For public transport information and to download/view bus timetables, please visit
  • Required fields are marked *

Only report one problem per form; if you have more than one problem to report to us, please complete another form.